The Whole Story

Lily Pender, Josh Gaillemin

43 Graces Road

Tel: 020 7701 1063


  1. Interpretive planning/development
  2. Storytelling
  3. Training courses/materials


We have used storytelling as a communication and training tool within national and regional museums, the National Trust, English Heritage and Historic Royal Palaces since 2005.
We have created training to help volunteers and staff, offer visitors a fulfilling, engaging and memorable visit, from “Hello” to “See you again soon”.

Our workshops cover the following:
Finding your stories, Impromptu and programmed conversations and discussions, Object handling, Storytelling, Tours, Talks, Room stewarding, Interacting, Greeting, Welcoming, Customer care, Memberships, Donations.

We enjoy working in partnership with other interpretation professionals to help ensure our combined areas or methods of interpretation are working to compliment each other to offer visitors a meaningful, memorable and fulfilling experience.


Please visit our website to find a lengthy list of our clients and several case studies that describe our work.
Some of our clients include:
Bletchley Park, Government Art Collection, Liverpool Football Club Museum and Tour, London Transport Museum, National Museums Liverpool, Old Royal Naval College, The Royal Collection, the Science Museum, Stonehenge, the Victoria and Albert Museum, the Wellcome Collection.
close >>
  • The Whole Story

    The Whole Story